The reason for this error relates to how your authentication details were synchronised between your app and our server. Please follow these steps:
- Quit CoPilot.
- Android devices: Go to Device Settings > Apps Manager > CoPilot > Storage; and select Clear Data.
- iPhone / iPad: Go to Settings > CoPilot and choose License Reset.
- Launch CoPilot.
- Log in with your CoPilot ID (generally your email address) and the current password.
If you forgot your password: