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This is a topic migration from the old forum:

First of all: The all new CoPilot app is beautiful. It is clean and way more intuitiv. Thanks for that!

But: An unique selling proposition ist suddenly missing: to manually drag a route on the map. For me as a biker, this feature was essential for planing my day trips. I hope so badly, that you are still working on this in the new app.

Thanks in advance!

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CoPilot used to work fine before the gremlins got at it this year. To my mind I think you should have followed the maxim 'If it ain't broke don't fix it!' Life is too short trying to plan a route, it is completely undependable. You can take ages setting all the way points and avoids possible to specify a route then it becomes progressively illogical. You get tiny unnoticeable shortcuts and daft convoluted long-cuts. These are routes that I am familiar with, I dread to think where I will end up using it in earnest. I have tried various routing profiles none of which produce a satisfactory ending. Its maps are ancient including footpaths; unmade roads and defunct titles. Then if you make the mistake of stopping on route you will be sent round in circles. Any invitation to alter settings while driving can only be considered dangerous and probably illegal. All this before I get to the graphics which are incomprehensibly designed to be used in portrait otherwise acres of space is wasted and information placements is questionable. Also the website/forum has been modified to hinder adverse comment and user interface. Even unfavourable reviews on Google Play have been addended with the same old smokescreen trotted out by CoPilot support.

The only conclusion I can make is that CoPilot has either totally lost the plot and want users to redesign it for them or are trying to get out of unsustainable lifetime promises.

4 personnes aiment ça
I've just been driven nuts trying to vary another 200+ mile route from Co-Pilot's 3 route options using the 'route through here option'. Once the route is selected by Co-Pilot it's very very difficult to adjust that route to meet your own preferred route. I got tied in knots when I tried to adjust some routing suggested by Co-Pilot. Co-Pilot's penchant for adding a number for each 'route through here' change goes dreadfully wrong when you want to make a change earlier in the route you're working on (usually in an attempt to adjust something wierd that Co-Pilot has done,) and you end up with a routing that goes something like start, 0, 1, 2, 5, 7, 4, 3, 6 you just end up with a circular mess that takes hours longer to drive. It's a nightmare to adjust and it seems the only way to do that sort of thing is to build a route using a paper map to track the route to your finish point and then to add the route to Co-Pilot using 'route through here'. Frankly that's a pain in the ass. Drag and dropping the route would be a much better way to vary long routes like this. Travelling in the UK and preparing three routes of several hundred miles to suit our needs has shown me how fragile Co-Pilot is for doing this. Am I doung something wrong or it it really this bad?

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Adding waypoints / route through here works well sometimes but 'drag a route' works better in other situations. Why can't the app offer both functionalities? Losing the ability to drag a route is definitely a backward step - please bring it back!

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...yes, bring it back to V10 please. Such a useful function. Better then create a new waypoint.

Cheers Joachim

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Apparently, this is now the only form of communicating with Copilot short of Social Media which I don't do. If, I am forced to contact you through those methods, it will be very, very unkind to Copilot. Something I don't want to do. I am not interested in airing dirty laundry in public. I had previously signed up for the previous forum and apparently none of the login information was migrated to the new forum as I had to sign up again after many frustrating attempts.

I agree with Malcolm Anderson's statements completely. I have purchased this app several times, twice for me and numerous times for others. Plus, I have had many of my friends buy based upon my recommendation. I now have egg on my face as the app is so now broken that many of the free apps do a better job.

I don't care what UI you use, just don't keep changing it! I will learn whatever you provide.

However, I do care about the functionality of the app. Since the new UI earlier this year and the upgrade(s) afterwards, the app is now broken! I have learned to work around some of the stupidity that currently exists. However, there are some that there is no workaround.

I use A GPS app daily as I am a full-time RVer traveling around 35,000 miles/year for work. I travel hundreds of miles between jobs and at the new location for a few days before moving on to the next location. What this means is that I use GPS for great distances and then once there, I also use it to navigate around town (sometimes new towns without any local knowledge). Before the new UI it worked just fine. Now it doesn't.

The Drag & Drop feature was great. The new method is no better and sometimes worse. Given a choice (having used both), I would prefer the Drag & Drop method. So, that is my two cents on that topic. I know it will never change as it would be an admission you made a mistake.

While I have a very long list of problems and an even longer list of feature improvements, I will only give you one problem (or feature) at a time.


The way that I use Copilot is with multiple stops. If it is a 2,000 mile trip, I add sops of where to get gas, food and lodging. All of these are through contacts. If I stop there once, there is a good chance I will go there again. So, I want all of the information available (address, phone numbers, contact name, etc). This also gives me backup convenience through multiple cloud and file formats. Once in town, I start the morning with all the stops I need to make that day. Optimizing the route is awesome and saves me money. At 7mpg this is very important. So here is the problem.


Plan Triop

Add a stop -> Contacts (select one)

Add a stop -> Contacts (nothing happens)

Or (though this one is hit or miss)

Add a stop -> Address (use one)

Add a stop -> Address

You should be able to add as many stops as the app allows using any method of stop selection without failure!

Multiple stops is the single most valuable part of this app. If you try to use the internet to find stops for people, you are doomed to failure.


There are also apps for gasoline such as Gas Buddy that does a very good job. Just make a very good GPS as there aren't any out there. I have purchased several including a $30 one. It sucks!!

Lastly, from the very beginning, I have offered to be a Beta tester for you app. I have a separate phone that is available for this purpose. I am an Electrical Engineer and have spend most of my carreer wring firmware, so none of this is new to me.

Keith Salyards


This app is just like all the others now with a single destination.

1 personne aime ça

 I hope that you will re-add drag&drop function as soon as possible,new function is unuseful and too slow to use,planning with drag & drop is the most useful function on this app,very expensive.I can't use this software now.

1 personne aime ça

 "Drag a route" option was the only reason for me to use Copilot,now every other free Navi app could be the same or better.

Google’s in-car system comes preinstalled in some cars now, but you can also use it by connecting your phone to a compatible car display. With a simplified interface and hands-free voice commands, Android Auto enables you to use your phone safely while driving. The CoPilot would benefit if it works with Android Auto or Apple’s CarPlay.

Guten Abend. Ich habe die App gekauft, weil sie etwas konnte, was andere Navi-Apps nicht konnten. Die Route zu ziehen. Dafür habe ich Geld ausgegeben. Es war für mich eine zugesicherte Eigenschaft. Diese Funktion wurde leider entfernt, damit ist die App für mich schlecht geworden. Und kommen Sie mir nicht damit, ich kann die Route durch einen Ort führen, den ich antippe. Das will ich nicht!!! Und es ist nicht das selbe! Entweder diese Funktion wird wieder aufgenommen oder ich verlange mein Geld zurück. Wie sieht Ihr Angebot aus? Notfalls lasse ich das durch einen Anwalt klären. Sie sehen, ich bin deswegen ganz schön sauer. Ich bitte um eine Rückmeldung. Mit freundlichem Gruß

Personally I haven't missed the drag route option. I didn't find it particularly helpful. I prefer to insert the odd waypoint- route thru here. If you must have it why not revert back to version 9? There maybe an ios version there.

Any invitation to alter settings while driving can only be considered dangerous and probably illegal.

I'm sick of CoPilot it is just a rubbish can of worms!

@Malcolm Anderson 

We would like to hear a bit more articulate feedback about your experience with CoPilot.

Please come and talk to our support centre on:


Emmanuel Fabiani created topic

9 minutes ago on Tue, 4 Jul at 10:26 AM



I also miss drag & drop functionality badly. We use CoPilot on survey missions and often it is necessary to adapt a route quickly. The proposed alternative does not offer the same advantage!

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