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No sound from CoPilot on iPhone 8 Plus

I have CoPilot working visually with no problems but I cannot hear any of the voice directions (which I do find useful). I have played with many settings on the iPhone itself and in CoPilot but cannot get any sound at all. Recently, I tried linking the phone and my car with Bluetooth but that made no difference. 

From the settings in CoPilot I am a bit concerned that when I choose English UK as language, then a voice, Emily I think, the Test button at the bottom of the screen does nothing and I hear nothing. 

What do I need to do to get the sound working (as it did perfectly in an earlier android phone)?

Thanks in anticipation, Ian

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